Independence House, Inc.

Current Position Openings

Administrative Coordinator

Full-Time/35 hours per week

Job Summary
Coordinates, overseas, and/or performs a wide variety of administrative, secretarial, and program support activities. Serves as primary point of operational and administrative contact for internal and external constituencies. Coordinates the provision of office and staff support services to the office, and oversees and/or participates in the coordination and completion of special projects and/or events.

Supervision Received
The Administrative Coordinator reports to the Director of Operations & Personnel

Major Duties

  • Develop, compile and maintain inventory of furniture for all offices and court programs
  • Maintain office equipment (copier/printer, fax and postage)
  • General office management of phone, fax,  computer & file system
  • Assist with mass mailing & bulk rate tracking
  • Secretarial support receptionist
  • Assist in coordinating logistics of agency events
  • Opening and dissemination of mail
  • Keeping confidential information in mail confidential
  • Updating all schedules and posting them in a timely manner
  • Prepare coffee and monitor availability during the day
  • Distribute faxes
  • Assist all departments with making copies when needed
  • Ensure staff and client restrooms on the first floor are sufficiently supplied with paper products and hand soap
  • Address daily operational issues that arise (plumbing, light bulbs, etc.)
  • Maintain bulletin boards and update materials in the reception area on a monthly bases
  • Receive agency in-kind donations
  • In consultation with the Director of Operations & Personnel, oversee maintenance of 3 properties
  • Oversee the contracts for snow removal, cleaning and landscaping
  • Reviewing and keeping track of computers
  • Recommend disposal of old and purchasing new furniture
  • Coordinating office repairs
  • Assist with general duties as needed
  • Other duties as required

Knowledge, Skills, and Abilities

  • Strong clerical skills
  • Solid computer skills (proficient in various software applications)
  • Ability to work under pressure in a busy environment
  • Sensitivity to the issues of domestic violence and sexual assault
  • Positive and upbeat demeanor
  • Uphold boundaries & confidentiality
  • Ability to communicate with others via written and oral word
  • Contribute to a positive climate

Required Training and Experience

  • Jane Doe DV & SA trainings completed
  • AA Degree in business or administrative support
  • Equivalent life experience will be considered in lieu of a degree
  • Knowledge and experience in working in an office setting

Please send cover letter and resume by September 18, 2015 to:
JoanieW@indhouse.net, fax 508-778-0143 or mail to:
Joanie Waldron, Director of Operations & Personnel
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

Child Witness to Violence Counselor

Part-Time/10 Hours

The Child Witness to Violence Counselor is responsible for providing a continuum of services to children who have experienced and witnessed domestic violence.


The staff member will be supervised by the Programs Manager.


  • Provide comprehensive high quality intake and assessment for children who witness violence.
  • Provide individual counseling to child victims and witnesses at Independence House.
  • Provide intake, referral and advocacy for children.
  • Develop and maintain relationships with other service providers serving children/teens.
  • Plan, develop, and facilitate groups for children who witness domestic violence.
  • Complete all necessary paperwork.
  • Other duties as appropriate and assigned.
  • Participate in multi-disciplinary assessment team as needed.
  • Interface with community.
  • Comply with contract reporting requirements.
  • Maintain a caseload to meet needs of clients


  • Knowledge of domestic and sexual violence in general and specific to children.
  • Strong group work and counseling skills.
  • Ability to effectively communicate with other via oral and written word.
  • Strong counseling foundation and understanding of ethical standards.
  • Ability to function as part of a team.
  • Ability to establish and maintain effective working relationship with other Independence House Staff, the public, funding sources and children.
  • Knowledge of policy issues regarding domestic and sexual violence.
  • Conflict resolution and assertiveness skills.
  • Knowledge of and proficiency with technology.
  • Ability to work without close supervision.
  • Ability to transmit and practice values of equality, fairness, respect and ethics with all staff and clients.
  • Ability to communicate and interact with the domestic and sexual violence staff.
  • Ability to participate in ongoing professional development.
  • Ability to work with people different from self


Candidate must have an MSW, or equivalent with a minimum of one year experience doing trauma work, and/or providing domestic violence and sexual assault advocacy and counseling.  Knowledge of child development and effects of domestic and sexual violence.  Candidates with Bachelor’s degree in social work and sufficient relevant experience may be considered. Must have a car and valid driver’s license. Ability to work evenings. Ability to lift 20 pounds.

JoanieW@indhouse.net, fax 508-778-0143 or mail to:
Joanie Waldron, Director of Operations & Personnel
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

Independence House values diversity and is an Affirmative Action/Equal Employment Opportunities Employer,

FINAL-SIGN-2-200x300Director of Operations & Personnel
Independence House, Inc.
160 Bassett Lane

Still want to get involved?

Consider becoming a Volunteer!

Promoting Safe and Healthy Relationships