Independence House, Inc.

Promoting Safe and Healthy Relationships

INDEPENDENCE HOUSE, INC.

OFFICE ASSISTANT

JOB SUMMARY

The Office Assistant is responsible for regular day-to-day clerical duties. This position is 25 hours per week (M, T, Th – 9:00am – 5:00pm and Fri – 9:00am – 1:00pm). Greeting and providing assistance to all clients and visitors while ensuring the reception/common areas are neat and presentable. Providing data entry and clerical duties to the administrative team.

SUPERVISION RECEIVED

The Office Assistant reports to the Director of Operations & Personnel

MAJOR DUTIES

  • Develop, compile and maintain Independence House inventory.
  • Input and track data in Independence House data base; print reports as necessary.
  • Maintain office machines (copier/printer, fax and postage).
  • General office management of phone, fax , computer & file systems.
  • Assist with mass mailing & bulk rate tracking.
  • Secretarial support/receptionist
  • Assist in coordinating logistics of agency events.
  • Prepare coffee and monitor availability during the day.
  • Ensure that coffee supplies are available (cups, stirrers, sugars & creamer).
  • Straighten out waiting area and empty trash as needed.
  • Distribute faxes
  • Assist all departments with making copies when needed.
  • Assist in monthly statistics.
  • Assist with website maintenance.
  • Ensure staff and client restrooms on the first floor are sufficiently supplied with paper products and hand soap.
  • Maintain bulletin boards and update materials in the reception area on a monthly basis.
  • Receive agency donations.
  • Assist with general duties as needed.
  • Keep Master’s of all forms.
  • Other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong clerical skills
  • Solid computer skills (proficient in various software applications)
  • Ability to work under pressure in a busy environment.
  • Sensitivity to the issues of domestic violence and sexual assault.
  • Positive and upbeat demeanor
  • Uphold boundaries
  • Ability to communicate with others via written and oral word.
  • Contribute to a positive climate.

REQUIRED TRAINING AND EXPERIENCE

  • Jane Doe DV & SA trainings completed.
  • A.A. Degree in business or administrative support
  • Equivalent life experience will be considered in lieu of a degree.
  • Knowledge and experience in working in an office setting.

Send cover letter and resume to:  joaniew@indhouse.net

Joanie Waldron, Director of Operations & Personell
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

DEADLINE:  DECEMBER 12, 2014


INDEPENDENCE HOUSE, INC.

PROGRAMS MANAGER

Job Summary

The Program Manager is responsible for ensuring and promoting empowerment based activities for domestic and sexual violence victims for the sensitive delivery of services; develop, assess, recommend, implement and evaluate Domestic and Sexual Violence Programs.

Supervision Received

Director of Dual Programs

Supervision Exercised

Rape Crisis and Domestic Violence Counselors/Advocates

Major Duties

  • Provides crisis intervention (including intakes), advocacy and ongoing counseling to a manageable number of clients weekly
  • Promotes, practices and provides effective leadership in the delivery of survivor centered services
  • Ensure adequate training for all volunteers and staff
  • Manages and implements day to day activities of the rape crisis and domestic violence programs
  • Ensure high quality services and is informed and involved about prevention focused activities
  • Provides individual and/or group supervision to program staff
  • Provides individual and/or group supervisions to volunteers for medical accompaniment and hotline in collaboration with the Clinical Supervisor
  • Adhere to contract standards for funders, and submit accurate required reports on a timely basis
  • Coordinates internship program and provides programmatic supervision to interns under the direction of the Director of Dual Programs
  • Ensures cultural competency in delivery of services
  • Actively develops and recommends new programs  & service initiatives based on needs of clients and recommends to Director of Dual Programs
  • Act as program liaison to funders and the service provider community
  • Monitor & develop performance measures in partnership with  Director of Dual Programs
  • Assist with site visit preparation for programs
  • Update Rape Crisis Center Resource Manual yearly
  • Completes all assigned tasks to benefit domestic violence and rape crisis programs
  • Participates in 24 hour after hours backup rotation
  • Coordinates best practices conversations, discussion between programs
  • Provides monthly peer group clinical consultation to DV/SA advocates/counselors & students
  • Works as a member of the team
  • Serve as a community liaison
  • Assists in other ways as needed to benefit clients
  • Leads the planning of in-service & agency training in collaboration with other staff and directors
  • Participates in domestic and sexual violence team meetings
  • Participates in predetermined managers’ meetings
  • Other duties as needed.

Knowledge, Skills, and Abilities

  • Excellent organizational and time management skills
  • Strong knowledge of community resources or ability to develop this knowledge
  • Strong background working with clients and supervising staff
  • Knowledge of individual and group counseling techniques
  • Ability to coordinate effectively with others
  • Ability to develop and maintain effective and positive working relationships with staff and community
  • Commitment to egalitarian principles of team work
  • Ability to function independently
  • Knowledge of domestic and sexual violence
  • Ability to maintain ethical standards
  • Commitment to cultural competence
  • Demonstrated commitment to work with issues of domestic and sexual violence
  • Good communication skills
  • Comfortable working collaboratively
  • Ability to impart knowledge and skills through training
  • Proficient with the use of technology for reports, etc.

Qualifications

  • MSW, LICSW, LCSW or equivalent degree/and licensure, (e.g. LMHC) with 2 years experience
  • Experience in program development & staff/student supervision
  • Knowledge and/or experience working with adults and children who have experienced trauma
  • Bachelors degree with supervisory experience and substantial experience working with domestic and sexual violence survivors will be considered in lieu of above

Competitive salary, commensurate with degree and experience

Send cover letter and resume to:  joaniew@indhouse.net

Joanie Waldron, Director of Operations & Personell
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

DEADLINE:  DECEMBER 12, 2014


 

INDEPENDENCE HOUSE, INC. 

RAPE CRISIS & DOMESTIC VIOLENCE COUNSELOR

AND OUTREACH WORKER

QUALIFICATIONS:

Bachelors or Masters (preferred) in counseling or related discipline. Experience in counseling victims/survivors of sexual assault, and a strong knowledge of related issues. Good organizational skills; ability to work autonomously, yet maintain cooperative team involvement. Comfortable with public speaking/community outreach. Proficient in Brazilian Portuguese, English, proficiency in Spanish is also desirable.

JOB SUMMARY:

The Rape Crisis & Domestic Violence Counselor and Outreach Worker will provide confidential services to survivors and their significant others regarding issues of domestic violence, rape, sexual assault, incest, including individual and group counseling.  Will provide medical and legal advocacy, and crisis response. Provide education about sexual assault and other forms of violence to the Brazilian community on Cape Cod. He/she will assist with identifying needs in this community. This position requires flexible hours (some evenings and weekends), a valid MA driver’s license and reliable transportation.

SUPERVISION RECEIVED:

This position is supervised by the Programs Manager.

SUPERVISION EXERCISED:

None.

MAJOR DUTIES:

  • Provide individual counseling (up to 12 sessions) to survivors of sexual assault and their significant others.
  • Assists in developing and providing primary co-facilitation for support groups serving the needs of incest and rape survivors.
  • Provide presentations in English and Brazilian Portuguese on issues of violence within the Brazilian community to community groups, agencies and classes across Cape Cod.
  • Coordinate and organize outreach events related to the Brazilian community in partnership with outreach staff.
  • Translate materials from English to Portuguese consistently updating resources for Independence House.
  • Collaborate with other community organizations that serve the Brazilian population.
  • Follow-up with potential clients and/or provide referrals, counseling and support.
  • Maintain all paperwork related to client services and presentation.
  • Provide client intakes as scheduled and as needed on emergency basis.
  • Provide medical accompaniment services to sexual assault survivors.
  • Respond to the 24-hour crisis hotline.
  • Keep accurate documentation of all client services and collateral service weekly.
  • Assist in community outreaches.
  • Travel to site offices as needed.
  • Travel as needed
  • Attend Independence House Staff, supervision, and Rape Crisis Team meetings.
  • Submit monthly statistics in a timely manner.
  • Attend meetings and trainings as needed
  • Provide back-up coverage to the hotline as required.
  • Work within the agency’s philosophy, policies, and procedures.
  • Perform other related duties as required.

Send cover letter and resume to:  joaniew@indhouse.net

Joanie Waldron, Director of Operations & Personell
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

DEADLINE:  DECEMBER 12, 2014

 

INDEPENDENCY HOUSE, INC.

DESCRICAO DE TRABALHO

CRISE DE ESTUPRO & CONSELHEIRO DE VIOLENCIA DOMESTICA E TRABALHO DE COMUNIDADE

 

QUALIFICACOES:

Nivel Superior ou Pos-Graduado (preferivel) em aconselhamento ou disciplina relacionada. Experiência em aconselhamento de vítimas / sobreviventes de violência sexual, e um forte conhecimento de assuntos relacionados.

Boa capacidade de organização, capacidade de trabalhar de forma autônoma, mas manter o envolvimento da equipe cooperativa. Confortável para falar em publico / comunidade de trabalho. Proficiência em Português do Brasil, Inglês, proficiência em Espanhol é também desejável.

RESUMO DE TRABALHO:

Conselheiro de Estupro e de Violência Doméstica e Trabalho de Comunidade irá fornecer serviços confidenciais ao sobrevivente e seus outros significantes em relação às questões de violência doméstica, estupro, abuso sexual, incesto, incluindo aconselhamento individual e em grupo. Irá fornecer defesa médica e jurídica, e de resposta a crises. Fornecer educação sobre abuso sexual e outras formas de violência para a comunidade Brasileira em Cape Cod. Ele / Ela vai ajudar com a identificação das necessidades desta comunidade. Esta posição requer horários flexíveis (algumas noites e fins de semana), uma carteira de motorista MA válida e transporte confiável.

SUPERVISAO RECEBIDO:

Esta posição é supervisionado pelo Gerente de Programas.

SUPERVISAO EXERCIDA:

Nenhuma

PRINCIPAIS FUNCOES:

- Fornecer aconselhamento individual (até 12 sessões) para sobreviventes de violência sexual e os seus outros significativos.
- Auxilia no desenvolvimento e fornecendo co-facilitação primario para grupos de apoio que atendem as necessidades de incesto e sobreviventes de estupro.
- Fornecer apresentações em Inglês e Portugues Brasileiro sobre questões de violência dentro da comunidade brasileira para grupos comunitários, agências e aulas em todo Cape Cod.
- Coordenar e organizar eventos de divulgação relacionadas com a comunidade brasileira em parceria com a equipe de divulgacao/marketing.
- Traduzir materiais de Inglês para Português atualizando constantemente recursos para Independence House.
- Colaborar com outras organizações da comunidade que servem a população brasileira.

- Dar seguimento com clientes potenciais e / ou fornecer encaminhamento, aconselhamento e apoio.
- Manter toda a documentação relacionada ao atendimento ao cliente e apresentação.
- Fornecer entrada de informacoes do cliente agendado e conforme necessário em caráter de urgência.
- Fornecer servicos de acompanhamento médico aos sobreviventes de violência sexual.
- Responder à hotline 24 horas de crise.
- Manter uma documentação precisa de todos os serviços do cliente e serviço semanal.
- Auxiliar na comunidade de trabalho.
- Viajar para escritórios do site, conforme necessário.
- Viajar, conforme necessário.
- Participar da Independência House, supervisão e reuniões da equipe de crise de estupro.
- Apresentar estatísticas mensais em tempo hábil.
- Participar de reuniões e treinamentos quando necessário.
- Fornecer back-up (apoio) de cobertura para a hotline, conforme necessário.
- Trabalhar com agencias filantropicas, as políticas e procedimentos da agencia.
- Executar outras tarefas, conforme necessário.

Send cover letter and resume to:  joaniew@indhouse.net

Joanie Waldron, Director of Operations & Personell
Independence House, Inc.
160 Bassett Lane
Hyannis, MA 02601

DEADLINE:  DECEMBER 12, 2014


Independence House values diversity and is an Affirmative Action/Equal 

Employment Opportunities Employer.

Director of Operations & Personnel
Independence House, Inc.
160 Bassett Lane
Hyannis,MA02601
JoanieW@indhouse.net 

508.771.6507

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